Publication detail

New Organising Structures of Transport Companies Orientated on Customers

Authors: Bucháčková Pavla

Year: 2003

Type of publication: článek ve sborníku

Name of source: Third Scientific Conference

Publisher name: Univerzita Pardubice

Place: Pardubice

Page from-to: 23-28

Titles:

Language	Name	Abstract	Keywords
cze			organizační struktura, zákazník, fraktálová organizace
eng	New Organising Structures of Transport Companies Orientated on Customers	Present progress of the management of business subjects is characterized by turbulent and discontinuous environs, to which rapid and fierce changes correspond on condition of indeterminateness and risk. Generally and also in transport, this progress trends from functional management to process management. It is consequence of radical advance of paradigm of management. That is why there are suggested new organising structures of transport companies. These structures comport with principles of process management and can be used in several types of transport companies. This problematic concerns plain organising structures, which utilize team working and couching. The advantage of these organising structures is in flexible reactions on customer requirements. Only flexible reacting and customer requirements reflecting company can be successful in present competitive transport market.	organising structure, customer, fractal organization

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