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Course title: Course in Human Factors and Human Performance

Designed for: Aircraft maintenance technicians, certifying staff

Aim: Acquisition of the latest knowledge of the field, human factors and human performance required for the performance of certifying personnel. Obtaining or renewing certification authorization and learning about the changes in aviation law that occurred after the accession of the Czech Republic to the EU.

Entry requirements: AML JAR-66, AML ICAO, AML Part 66

Place: The theoretical course takes place at UPa DFJP or at other suitable customer's premises.

Form and methods of teaching: The course dates are agreed upon in advance with the customer. The theory is taught in the form of lectures in a classroom equipped with video, visualizations and computer technology with a teaching programme. Lectures are conducted in Czech or English. Each participant receives their teaching material.

Duration: Theoretical training 16 hours (2 days)

Practical training:   0 hours

Examinations: Not conducted.

Certificate: A certificate of completion is issued to the graduate at the end of the course.

AVIATION LEGISLATION

Total hours per course: 2

                                                                                                                                                                                                 Level

1     EASA                                                                                                                                            1

Structure, Scope, Regulations and Directives of EASA

2     Commission Regulation (EC) No 1321/2015                                                                                                                                           1

Division, Effect, Differences from JAR Regulations

HUMAN FACTORS

Total hours per course: 14

                                                                                                                                                                                                Level

1     In general                                                                                                                                            2

The need to assess the influence of human factors.

Incidents caused by human factors/errors.

Murphy's law.

2     Human performance and limitations                                                                                                                                            2

Sight, Hearing, Information processing, Attention and perception.

Memory, Claustrophobia and Physical growth.

3     Social Psychology                                                                                                                                            1

Responsibility: individual and group, Motivation and demotivation.

The pressure of coping with the environment, Problems of cultures.

Teamwork, Management, supervision and leadership.

4     Factors affecting performance                                                                                                                                            2

Fitness/health, Stress from home and work environment.

Time pressure and deadlines, Workload: overload and underload.

Sleep and fatigue, Shift work, Alcohol, Medication, Medication abuse.

5     Environment                                                                                                                                            1

Noise and fumes, Lightning, Climate and temperature.

Motion and vibration, Working environment.

6     Tasks                                                                                                                                            1

Physical work, Repetitive tasks, Visual inspection.

Complex systems.

7     Communication                                                                                                                                            2

Communication within and between working teams.

Work recordings and entries, Updates, Validity period, Dissemination of information.

8     Human errors                                                                                                                                            2

Model examples and error theory, Types of errors in maintenance tasks.

Consequences of errors (e.g. accidents), Error prevention and correction.

9     Workplace risks                                                                                                                                            2

Risk recognition and prevention, Emergency response.

Contact person: doc. Ing. Vladimír Němec, PhD; vladimir.nemec@upce.cz